How long does it take to set up IT for a new office in UAE?
A 10-user office with cabling, network, and workstations typically takes 5 to 7 working days. A 50-user office with full infrastructure — cabling, rack, firewall, server, CCTV, phones, and workstations — generally takes 10 to 15 working days. The main variables are internet provider activation lead time, building access rules (some towers restrict contractor hours), and equipment delivery. We confirm a realistic timeline during the site survey, not after work has started.
When should we involve Kaizen Star in a new office project?
Before fit-out starts — or at minimum, as soon as the floor plan is confirmed. Early involvement means outlet positions are planned around the actual seating layout, ISP activation is started with enough lead time, rack power and cooling are accounted for in the civil works, and the IT work sequences correctly with ceiling work, furniture delivery, and building handover. Offices where IT is brought in only after fit-out completes almost always have at least one category of rework.
How much does new office IT setup cost in UAE?
Planning ranges: a 10-user office with cabling, WiFi, firewall, and workstations typically starts from AED 12,000. A 50-user office with Cat6A cabling, a managed rack, firewall, server, CCTV, phones, and Microsoft 365 typically starts from AED 35,000. Larger or multi-floor offices are quoted after a site survey. Cost is determined by outlet count, equipment brand tier, scope of security systems, phone count, and whether the site is a new fit-out or an occupied retrofit requiring after-hours work.
Can you handle cabling, WiFi, CCTV, phones, and workstations together?
Yes. Kaizen Star handles the complete IT scope as a single coordinated project. We can also work alongside an existing fit-out contractor where specific elements — like containment or civil works — are part of that contractor's scope. In either case, we define responsibilities in writing before work starts so nothing falls between vendors.
What documentation do you provide at handover?
The standard handover pack includes: labelled cable schedule with outlet IDs, IP address plan, device inventory, rack layout diagram, switch port map, WiFi SSID and password record, firewall policy summary, admin credentials register, warranty documents for all hardware, and post-go-live support contact details. For larger offices we also produce a scaled network diagram and include the full FLUKE DSX cabling test reports.
Can the setup be done outside business hours?
Yes. For occupied buildings, phased moves, and sites with restricted contractor hours, noisy or disruptive work — cable pulling, drilling, and rack installation — can be scheduled after hours or over weekends where building management allows. We confirm access rules during the site survey so the project plan accounts for them from the start.
Do you provide ongoing IT support after the setup is complete?
Yes. Kaizen Star offers IT AMC (Annual Maintenance Contracts) covering scheduled preventive visits, remote helpdesk support, hardware fault response, and ongoing management of the infrastructure we install. This is particularly useful for businesses that do not have a dedicated internal IT person and need a reliable support path from day one.
What internet provider options are available for new offices in Dubai?
Dubai offices are served by Etisalat (eand) and du. Business line activation in new buildings typically takes two to four weeks — longer in some free zones that require a building permit or have a preferred provider. We advise on the right connection type (business broadband, dedicated fibre, or MPLS) based on user count, VoIP requirements, and cloud usage, and we initiate the activation process at the design stage of the project to avoid delays at go-live.
